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Privacy Policy

The nitty gritty of your privacy.

Privacy Policy

Privacy Policy Last Updated: November 25, 2023

Stuvi aims to democratize music creation, empowering every artist to find their ideal space for creative expression. We proudly stand as a community built on trust, recognizing that transparency in our use of your information and ensuring the protection of your privacy are paramount in establishing and maintaining that trust.

This Privacy Policy outlines how Stuvi, Inc. and its affiliates (“we,” “us,” or “Stuvi”), process personal information in relation to your use of the Stuvi Platform. Depending on your location and your activities on the Stuvi Platform, supplemental privacy pages listed below may apply to you. We encourage you to follow the links and review the supplemental details on how we process personal information for those specific regions and services.

DEFINITIONS Undefined terms in this Privacy Policy have the same definition as in our Terms of Service (“Terms”).

PERSONAL INFORMATION WE COLLECT 2.1 Information Needed to Use the Stuvi Platform. We collect personal information about you when you use the Stuvi Platform. Without it, we may not be able to provide all services requested. This information includes:

Contact, Account, and Profile Information. Such as your first name, last name, phone number, postal address, email address, date of birth, and profile photo, some of which will depend on the features you use. Identity Verification and Payment Information. Such as images of your government-issued ID (as permitted by applicable laws), your ID number or other verification information, a selfie when we verify your ID, bank account or payment account information. If you are not a Stuvi user, we may receive payment information relating to you, such as when a Stuvi user provides your payment card to complete a booking. If a copy of your ID is provided to us, we may scan, use, and store information contained in your ID to verify your identity and for security purposes. 2.2 Information You Choose to Give Us. You can choose to provide us with additional personal information. This information may include:

Additional Profile Information. Such as gender, preferred language(s), city, and personal description. Some of this information as indicated in your account settings is part of your public profile page and will be publicly visible. Information About Others. Such as a payment instrument belonging to another person or information about a fellow musician or producer. By providing us with personal information about others, you certify that you have permission to provide that information to Stuvi for the purposes described in this Privacy Policy and you have shared the Stuvi Privacy Policy with them. Address Book Contact Information. Other Information. Such as when you fill in a form, add information to your account, respond to surveys, post to community forums, participate in promotions, communicate with Stuvi Support and other Members, import or manually enter address book contacts, provide your address and/or geolocation, or share your experience with us. This may include health information if you choose to share it with us. 2.3 Information Automatically Collected by Using the Stuvi Platform and Our Payment Services. When you use the Stuvi Platform and Payment Services, we automatically collect personal and other information. This information may include:

Geolocation Information. Such as precise or approximate location determined from your IP address, mobile or other device’s GPS, or other information you share with us, depending on your device settings. We may also collect this information when you’re not using the app if you enable this through your settings or device permissions. Usage Information. Such as the pages or content you view, searches for Studios, sessions you have booked, additional services you have added, and other actions on the Stuvi Platform. Log Data and Device Information. Such as details about how you’ve used the Stuvi Platform (including if you clicked on links to third-party applications), IP address, access dates and times, hardware and software information, device information, device event information, unique identifiers, crash data, and the pages you’ve viewed or engaged with before or after using the Stuvi Platform. We may collect this information even if you haven’t created a Stuvi account or logged in. Cookies and Similar Technologies As Described in Our Cookie Policy. Payment Transaction Information. Such as payment instrument used, date and time, payment amount, payment instrument expiration date and billing postcode, Stripe email address, IBAN information, your address, and other related transaction details. 2.4 Personal Information We Collect from Third Parties. We collect personal information from other sources, such as:

Third-Party Services. If you link, connect, or login to the Stuvi Platform with a third-party service (e.g., Google, Facebook), you direct the service to send us information such as your registration, friends list, and profile information as controlled by that service or as authorized by you via your privacy settings at that service. Background Information. For Members in the United States, to the extent permitted by applicable laws, we may obtain, for example, reports of criminal records, sex offender registrations, and other information about you and/or your background. For Studio Owners in certain jurisdictions, to the extent permitted by applicable laws, we may perform criminal background checks. For Members outside of the United States, to the extent permitted by applicable laws and with your consent where required, we may obtain police, background, or registered sex offender checks. We may use your information, including your full name and date of birth, to obtain such reports. Enterprise Product Invitations and Account Management. Organizations that use our Enterprise products may submit personal information to facilitate account management and invitations to use enterprise products. Referrals and Co-Creators. If you are invited to the Stuvi Platform, for example, as a fellow artist on a project, the person who invited you can submit personal information about you such as your email address or other contact information. Other Sources. To the extent permitted by applicable law, we may receive additional information about you, such as references, demographic data, or information to help detect fraud and safety issues from third-party service providers and/or partners, and combine it with information we have about you. For example, we may receive background check results or fraud warnings from identity verification service providers for use in our fraud prevention, security investigation, and risk assessment efforts. We may receive information about you and your activities on and off the Stuvi Platform, or about your experiences and interactions from our partners. We may receive health information, including but not limited to, health information related to contagious diseases. 3. HOW WE USE INFORMATION WE COLLECT 3.1 Provide, Improve, and Develop the Stuvi Platform. We may process this information to:

Enable you to access the Stuvi Platform and make and receive payments, Enable you to communicate with other Members, Process your requests, Perform analytics, debug, and conduct research, Provide customer service training, Send you messages, updates, security alerts, and account notifications, Process, handle, or assess insurance claims or similar claims, Personalize and customize your experience based on your interactions with the Stuvi Platform, your search and booking history, your profile information and preferences, and other content you submit, and Enable your use of our enterprise products and studio services. If you provide us with your contacts’ information, such as your fellow musicians or producers, we may process this information to: (i) facilitate your referral invitations, (ii) share your session details and facilitate session planning, (iii) detect and prevent fraud, and (iv) facilitate your requests or for any other purpose you authorize.

3.2 Create and Maintain a Trusted and Safer Environment. We may process this information to:

Detect and prevent fraud, spam, abuse, security and safety incidents, and other harmful activities, Study and combat discrimination consistent with our Nondiscrimination Policy, Conduct fraud prevention, security investigations, and risk assessments, Verify or authenticate information provided by you, Conduct checks against databases and other information sources, Comply with our legal obligations, protect the health and well-being of our Guests, Studio Owners, their employees, and members of the public, Resolve disputes with our Members, Enforce our agreements with third parties, Determine eligibility for certain types of bookings, Comply with law, respond to legal requests, prevent harm, and protect our rights, Enforce our Terms and other policies, and Assess or evaluate your interactions with the Stuvi Platform and information obtained from third parties. 3.3 Provide, Personalize, Measure, and Improve our Advertising and Marketing. We may process this information to:

Send you promotional messages, marketing, advertising, and other information based on your preferences and social media advertising through social media platforms, Personalize, measure, and improve our advertising, Administer referral programs, rewards, surveys, sweepstakes, contests, or other promotional activities or events sponsored or managed by Stuvi or its third-party partners, Analyze characteristics and preferences to send you promotional messages, marketing, advertising, and other information that we think might be of interest to you, Invite you to events and relevant opportunities. 3.4 Analyzing and Sharing Your Communications. We may review, scan, or analyze your communications on the Stuvi Platform for reasons outlined in the “How We Use Information We Collect” section of this policy, including fraud prevention, security investigations, risk assessment, regulatory compliance, product development, research, analytics, enforcing our Terms of Service, and customer support purposes. We use automated methods where reasonably possible. Occasionally we may need to manually review communications, such as for fraud investigations and customer support, or to assess and improve the functionality of these automated tools. We will not review, scan, or analyze your messaging communications to send third-party marketing messages to you and we will not sell reviews or analyses of these communications. We may also share your communications as set out in the “Sharing & Disclosure” section.

3.5 Linking Third-Party Accounts. You can link your Stuvi account with certain third-party services like social networks. When you direct the data sharing by creating this link:

Some of the information provided to us from linking accounts may be published on your public profile, Your activities on the Stuvi Platform may be displayed to your connections on the Stuvi Platform and/or that third-party service, A link to your public profile on that third-party service may be included in your Stuvi public profile, Other Stuvi users may be able to see any connections that you may have in common with them, or that you are connected to their connections if applicable, Other Stuvi users may be able to see any schools, hometowns, or other groups you have in common with them as listed on your linked social networking service, Information you provide to us from the linking of your accounts may be stored, processed, and transmitted for fraud prevention, security investigations, and risk assessment purposes, Publication and display of information that you provide to the Stuvi Platform through this linkage is subject to your settings and authorizations on the Stuvi Platform and the third-party service. 3.6 Provide Payment Services. Personal information is used to enable or authorize third parties to use Payment Services, such as to:

Detect and prevent money laundering, fraud, abuse, and security incidents, as well as conduct risk assessments, Comply with legal and compliance obligations (such as anti-money laundering regulations and sanctions enforcement), Enforce the Payment Terms and other payment policies, and Provide and improve Payment Services. 4. SHARING & DISCLOSURE 4.1 Sharing With Your Consent or at Your Direction. Where you provide consent, we share your information as described at the time of consent, such as when authorizing a third-party application or website to access your Stuvi account or participating in promotional activities by Stuvi partners or third parties.

4.2 Sharing Between Members To help facilitate sessions or other interactions between Members, we may share information in situations such as:

Between Guest(s) and Studio Owners when: A booking request is made, when there is a co-host, or a dispute is submitted, such as profile, name, names of any additional Guests, cancellation history, review information, age of guest (unless prohibited by applicable law), dispute outcome (when applicable), and other information you choose to share and submit. A booking is confirmed, additional information is shared to assist with coordinating the session, such as profile photo and phone number. You as a Studio Owner have a confirmed booking, certain information is shared with the Guest (and any additional Guests they invite, if applicable) to coordinate the booking, such as your profile, full name, phone number, and studio address. You communicate with a Member, such as your name, profile picture, and message content. 4.3 Information You Publish in Profiles, Listings, and Other Public Information You can make certain information publicly visible to others, such as:

Your public profile page, which includes your profile photo, first name (or initials where applicable), description, and city. Studio pages that include information such as the studio’s approximate or precise location description, calendar availability, profile photo, aggregated demand information (like page views over a period of time), and additional information you choose to share. Reviews, ratings, and other public feedback. Content in a community or discussion forum, blog, or social media post. We may display parts of your public profile and other Content you make available to the public on third-party sites, platforms, and apps. Information you share publicly on the Stuvi Platform may be indexed through third-party search engines. In some cases, you may opt-out of this feature in your account settings.

4.4 Studio Service Providers Studio Owners may use third-party services to help manage or deliver their services, such as cleaning services or equipment providers. Studio Owners may use features on the Stuvi Platform to share information about the Guest (like session information, Guest name, Guest phone number) with such third-party service providers.

4.5 Complying with Law, Responding to Legal Requests, Preventing Harm and Protecting Our Rights We may disclose your information to courts, law enforcement, governmental or public authorities, tax authorities, authorized third parties, or other Members, if and to the extent we are required or permitted to do so by law or where disclosure is reasonably necessary to:

comply with our legal obligations, comply with a valid legal request (such as a subpoena or court order) or to respond to claims asserted against Stuvi, respond to a valid legal request relating to a criminal investigation to address alleged or suspected illegal activity, or to respond to or address any other activity that may expose us, you, or any other of our users to legal or regulatory liability, enforce and administer our agreements with Members, including our Terms, Additional Legal Terms, and Policies, or protect the rights, property or personal safety of Stuvi, its employees, its Members, or members of the public. Where appropriate, we may notify Members about legal requests unless:

providing notice is prohibited by the legal process itself, by court order we receive, or by applicable law, or we believe that providing notice would be futile, ineffective, create a risk of injury or bodily harm to an individual or group, or create or increase a risk of fraud upon or harm to Stuvi, our Members, or expose Stuvi to a claim of obstruction of justice. In jurisdictions where Stuvi facilitates or requires a registration, notification, permit, or license application or number of a Studio Owner with a governmental authority, we may share information of participating Studio Owners with the relevant authority, both during the application process, when the Listing is published, and periodically thereafter, such as the Studio Owner’s full name and contact details, studio address, tax identification number, registration, permit, or license number, Listing details, reservation information, and number of sessions booked subject to applicable laws.

4.6 Programs with Managers and Owners We may share personal information of Studio Owners and Guests with landlords, management companies, homeowners' associations, property owners, and/or property managers to facilitate programs with property management. For example, guest booking and personal information, including guest contact information, may be shared with the property management of the building, complex, or community where a studio is located to facilitate hosting services, compliance with applicable laws, security, billing, and other services.

4.7 Service Providers We share personal information with affiliated and unaffiliated service providers to help us run our business, including those that help us:

verify your identity or authenticate your identification documents, check information against public databases, conduct background checks, fraud prevention, security investigations, and risk assessments, perform product development, maintenance, and debugging, allow the provision of the Stuvi Services through third-party platforms and software tools, provide customer service, advertising, or payments services, offer additional services you select, process, handle, or assess insurance claims or similar claims, or review, scan, and analyze communications on the Stuvi Platform for certain purposes. See the Analyzing and Sharing Your Communications section for additional information. These providers are contractually bound to protect your personal information and have access to your personal information to perform these tasks. Other Members can use services other than Stuvi to process your data. Such services are outside of Stuvi’s control and will be subject to applicable laws around the world with varying levels of data protection.

4.8 Business Transfers If Stuvi undertakes or is involved in any merger, acquisition, reorganization, sale of assets, bankruptcy, or insolvency event, then we may sell, transfer, or share some or all of our assets, including your information in connection with such transaction or in contemplation of such transaction (e.g., due diligence). In this event, we will notify you before your personal information is transferred and becomes subject to a different privacy policy.

OTHER IMPORTANT INFORMATION 5.1 Third-Party Partners & Integrations Parts of Stuvi may link to third-party services. Stuvi does not own or control these third parties. When you interact with these third parties and choose to use their service, you are providing your information to them. Your use of these services is subject to the privacy policies of those providers, which may include services like Google Maps/Earth Additional Terms of Use, Google Privacy Policy (for more information on how Google uses information), Stripe Privacy Statement, and other similar privacy policies of third-party service providers.

YOUR RIGHTS You have certain rights regarding your personal information, consistent with applicable law. You can exercise any of the rights described in this section by contacting us. We may require you to verify your identity and your request before taking further action. Your rights may include:

Accessing your personal information: You have the right to ask for a copy of the personal information we hold about you. Correcting your information: If you believe that any information we have about you is incorrect or incomplete, you have the right to request we correct it. Deleting your information: You can ask us to delete or remove your personal information in certain circumstances. Objecting to processing: You may object to our processing of your personal information. Restricting processing: You have the right to request that we restrict the processing of your personal information under certain circumstances. Data portability: Where technically feasible, you have the right to ask for the transfer of your personal information to another organization, or directly to you, under certain conditions. Withdrawing consent: If we are processing your personal information based on your consent, you have the right to withdraw that consent at any time. Please note that we may not always be able to comply with your request due to legal obligations or other permissible reasons. If applicable, we will inform you about any reasons why we cannot comply with your request.

6.1 Managing Your Information You can access and update some of your personal information through your Account settings. If you connected your Stuvi Account to a third-party service, like Facebook or Google, you can change your settings and unlink from that service in your Account settings. You are responsible for keeping your personal information up to date.

6.2 Data Access and Portability In some jurisdictions, applicable law may entitle you to request copies of your personal information or information about how we handle your personal information, request copies of personal information that you have provided to us in a structured, commonly used, and machine-readable format, and/or request that we transmit this information to another service provider (where technically feasible).

6.3 Data Erasure In some jurisdictions, you can request that your personal information be deleted. Please note that if you request deletion of your personal information, we may retain your information as necessary for our legitimate business interests, such as fraud detection and prevention, and enhancing safety. We may also retain and use your information to the extent necessary to comply with our legal obligations. Information you have shared with others may continue to be publicly visible on Stuvi, even after your Stuvi Account is canceled. Additionally, residual copies of your personal information may not be removed from our backup systems for a limited period of time.

SECURITY While no organization can guarantee perfect security, we continuously implement and update administrative, technical, and physical security measures to help protect your information against unlawful or unauthorized access, loss, destruction, or alteration.

CHANGES TO THIS PRIVACY POLICY We reserve the right to modify this Privacy Policy at any time in accordance with applicable law. If we do so, we will post the revised Privacy Policy and update the “Last Updated” date at the top. We will also provide notice of the modification by email at least thirty (30) days before the effective date. If you disagree with the revised Privacy Policy, you can cancel your Account. If you do not cancel your Account before the revised Privacy Policy becomes effective, your continued access to or use of the Stuvi Platform will be subject to the revised Privacy Policy.

CONTACT INFORMATION For questions or complaints about this Privacy Policy or Stuvi’s handling of personal information, you can contact Stuvi, Inc., Legal Privacy at the address provided on our website, or by emailing If your inquiry is related to payment matters, please refer to the contact information provided in the Payments Terms of Service page.